Product Support Resources

Congratulations on your purchase of our product. It is one of our top picks after researching and testing dozens of brands and models currently on the market. Here, We have made available comprehensive information, specs, guides, step-by-step instructions and troubleshooting tips to help you make the most of it.

Guides and Other Info

On the left, you can find a list of detailed guides that can help you to set up your product and to install various apps for streaming, gaming, and other useful features. Click on the plus sign (+) to open up a category and list its individual topics.

On the right, there is a list of additional information and resources that you may find helpful.

Add-on Software

If you have purchased a TV box from us, you will have online access to our complimentary software library called SOFTPAQ. Here is more information on how to use the SOFTPAQ to install hard-to-find apps that are not available from the Google Play Store.

Contact Us

Remember, we are always here to help. If you still have questions about using our products, or if you would like to suggest a new app for streaming, gaming, or other useful features, please don’t hesitate to contact us.

Toll-Free Phone Number:

1-888-833-0338

Fax:

519-822-0338

Mobile/Text/WeChat/WhatsApp:

519-242-5644

Email:

help@hometeq.ca